How to get slow payers paying more quickly by phoning them and NOT asking them to pay!
There's a guy in the States who puts out some tremendous Sales Training emails. I don't subscribe to many, but I do to his. His name is Bob Oros. (Click here to get a copy of a great, free little e-book he's written called "Dominate Your Market".)
But I digress. He's collating "collection tips" from his email data base and will give a copy of the e-book he'll produce as a result to everyone who sends him tips. In his own words from his email today ... "If you have not emailed your best collection technique or strategy, you still have time. I will be compiling all the responses in a special report and sending it to everyone who gave their input."
This was my contribution ... (I sent this using the name of an alias that we use in our own business - Jane Sands.)
I am NOT a real person!
BUT, clients who haven’t paid our accounts don’t know this! I’m a “made-up” name. I do not exist.
We do this because it
• makes collecting any unpaid accounts much less confrontational,
• allows the debtor to “save face”, and
• leaves the creditor as someone who’s trying to help, not hassle.
How does it work?
1. Any ‘please-pay’ emails or letters are sent out under my (?!) name as soon as an account is overdue,
2. All that a ‘real’ person then has to say when making a “collection” phone call is
“Hi John. My accounts people are chasing me up about one of your invoices. Can you help?”
3. And then just listen; after blaming ME (!!) for having to make the call.
And I’m not a real person.
Sounds ridiculous, but it works ... extremely well!
Try it for yourself - Just once.
You'll be hooked. Promise.
(FYI - JANE is my sisters name.
SANDS is my Mother's maiden name.)