16
Mar

Chase the wrong person on purpose.

sometimes it's good to get the wrong personYou've had a hard day. You get home and walk in the front door. Joy. Calm. Peace. You change. Your wife calls out, "Oh Honey, the accountants called today and left a message for you to call back. They asked if you can call them back tomorrow". (Note: No details of why they were calling was left with the wife - but YOU know why they called - you haven't paid their bill yet.)

Next day. You get to work. "Oh John. The accountants called and asked you to call back. Don't know why they called us in Sales. They asked if you can call them back later today". (Note: No details of why they were calling was left with the person in Sales - but YOU know why they called - you haven't paid their bill yet.)

Later that day. You get a text message on your mobile, "Please call when free - ABC Accountants - phone 07 1234 5678". (Note: No more details in the text message - but YOU know why it was sent - you haven't paid their bill yet.)

Has the debtor got a Fax machine, Receptionist, Business Partner, Office Manager - YOU get the idea. Timing of course, is everything. You don't want to harass the debtor but you DO want to be HARD TO IGNORE. As always, start collecting gently, then increase pressure by reducing the time between your collection actions.

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