Thursday, 07 May 2015
Timing & Topics
|09.00||Setting the Ground Rules - Psychology of Debt - Enrolment Procedures|
|10.45||Reminder Letters - The Telephone|
|13.00||Taking a Fresh Look - Collection Procedures - Case Studies|
|14.30||Case Studies (continued)|
Saxons Training Centre, Level 11, 300 Adelaide Street Brisbane QLD 4000
Ph: (07) 3222 3777
Train and Bus
The venue is located in the heart of Brisbane CBD and is a short walk to Roma Street Transit Centre.
For payments received ...
* On or before 30 April - $399 per person.
* After 30 April - $439 per person.
Registration Fees include.
* Continuous tea, coffee & biscuits.
* All refreshments (lunch, 2 tea breaks).
* Personal assistance during Individual and Group Exercises.
* All Handouts.
* data copy (e-book) of “templates”.
* Comprehensive WorkShop workbook.
There will be little "lecture time" during this event. It is wholly devoted to problem solving, system creation, letter composition and telephone technique.
Meet others in the same situation.
The seating for the day is cabaret style - 4 or 5 people to each table. During the day you’ll be moved between different groups. (IE: Never stuck with one group.) In this way, you'll meet many people and be exposed to the many different approaches taken by different schools and individuals.
Please review some of the posts in our blog
... so that you have a sound understanding of the strong principles that underpin our non-confrontational approach to school account collections.
"This was without doubt the most practical seminar I’ve attended. You understood the industry we work in and were able to give us a good foundation to understand the mindset of these parents … and gave us resources that have been used before to give results. I came away with much more than I ever expected. Thank you so much."